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Whistleblower Line vs. Hero Line

By: Awareity
On: September 8, 2010

 

What is your first thought when you hear the word WHISTLEBLOWER?

Whistleblower definitions commonly say a whistleblower is any person that reveals wrongdoing or malpractices taking place within an organization.  And in many cases a whistleblower may face retaliation or other negative ramifications and by law may require special protection.

What is your first thought when you hear the word HERO?

Hero definitions run from mythical and legendary figures to a person that is admired for their achievements or noble qualities to a central figure in an event, period or movement.

When is the last time you heard an organization promote their Hero Line?  What if organizations promoted their Hero Line in targeting Workplace Violence or Bullying or Cyber Bullying or Ethics?

I recently came across a Joint Commission Sentinel Event Alert focused on preventing violence in the health care setting and I thought the Hero Line would be a great fit.

Some of the causal factors identified in the Sentinel Event Alert point out the importance of making sure policies and procedures are IMPLEMENTED (not just disseminated) and the need for ongoing education and competence assessment processes ensuring people understand what to do in different situations.

The Sentinel Event Alert cited multiple prevention strategies and said:

“…- security is a people action and requires staff taking responsibility, asking questions and reporting any and all threats or suspicious events.”

Sounds like something a HERO would do….what do you think?

 

2010-09-08
Previous Post: Whistleblowers, Incident Reporting and Incident Management…Is your Health Care Organization Ready?
Next Post: Dissemination Trap vs. Implementing/Building and Maintaining

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