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In: *Connecting the Dots Blog*, Uncategorized

January 20th, 2009 was great day!  And for many reasons, January 20th, 2009 will long be remembered as a very important day in the history of the United States of America. As USA Today reported, President Obama’s speech mixed promises with rebukes of former President Bush. I do not want to get into the rebukes, but I would like to take this opportunity to highlight a few of President Obama’s comments and promises regarding accountability, responsibility and knowledge. Accountability –  And those of us who manage the public’s dollars will be held to account – to spend wisely, reform bad habits, and do our businessRead More →

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In: *Connecting the Dots Blog*, Human Resources, Information Privacy, Information Security, Risk Management

I was reading about a “reply all” storm that hit the State Department’s e-mail systems and thought I would take this opportunity to point out how “megaphone management” is ineffective and also point out how next generation knowledge management is more effective and more efficient. Megaphone Management 101 – Executive Management decides to blast out a cable or e-mail to all employees and it is not clear regarding where responsibility begins or ends, lacks accountability and offers no auditability. In this example, State Department employees and American Diplomats received a cable from the Under Secretary of State for Management Patrick Kennedy that: Instructed people toRead More →

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In: *Connecting the Dots Blog*, Business Continuity, Human Resources

One thing you can bet on this time of year is “resolutions”. And now that 2008 is behind us, experts, leaders and politicians are offering all types of information. Some offer top 10 events of 2008 and some provide lists of past and future incidents and challenges that organizations will need to manage and oversee more effectively in 2009 and beyond. There is no doubt that these experts, leaders and politicians mean well and there is no doubt they are attempting to offer valuable information to help organizations more successfully address escalating challenges especially now due to limited budgets and limited resources. But…(yes I knowRead More →

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In: *Connecting the Dots Blog*, Uncategorized

Welcome to my next generation knowledge management blog. My blog will analyze real world incidents and multiple organizational situations and demonstrate why and how “next generation” and “knowledge management” efforts are critical to an organization’s success and how “next generation knowledge management” must replace ineffective “megaphone management”. “Next generation” = Forward-thinking ways to improve organizational results by replacing outdated and status quo processes. “Next generation” ideas will also help organizational leaders to perform at higher levels as business environments become more complex and more effectively engage and lead others to make better decisions and achieve better results. “Knowledge management” = While there are multiple definitionsRead More →